Terms & Conditions

Last Updated: 27 June 2026

By purchasing, accessing, or using any eBook from THE STERLING ENGLISH, you agree to the following Terms & Conditions.

1. Digital Product

THE STERLING ENGLISH provides digital study eBooks for exam preparation. No physical book will be delivered. The purchased eBook is provided digitally through registered email and secure access details.

2. Purchase and Payment

Students must complete the required payment process to purchase the eBook. After successful payment confirmation, the eBook goes through a safety watermarking process before access details are sent.

3. Watermarking Process

For safety and content protection, the purchased eBook may be watermarked with purchase-related student details such as name, email address, mobile number, order ID, payment ID, or other relevant details.

This is done to prevent unauthorized sharing, resale, uploading, copying, or public distribution.

4. Delivery and Access

After successful payment and watermarking, the eBook access details are sent to the registered email address provided during checkout.

The eBook may be opened using the ID and password provided by THE STERLING ENGLISH. Students should keep these access details private and should not share them with anyone.

5. Correct Information

Students must enter the correct name, email address, mobile number, and payment details during checkout. THE STERLING ENGLISH is not responsible for delays caused by incorrect or incomplete information entered by the buyer.

6. Personal Use Only

The eBook is provided only for the personal study use of the purchaser.

The following actions are strictly prohibited:

7. Unauthorized Sharing

If any unauthorized sharing, resale, uploading, or distribution is found, THE STERLING ENGLISH may restrict or cancel access without refund and may take further action as permitted under applicable laws.

8. Refund Policy

Since this is a digital product, refunds are generally not provided once access details have been successfully delivered.

However, support may be provided in genuine cases such as duplicate payment, failed delivery, or verified technical access issues. Students must contact support with their registered email, order ID, and payment details.

9. Educational Purpose

The eBook is created for learning and exam preparation support. THE STERLING ENGLISH does not guarantee selection, marks, rank, job placement, admission, or exam success. Results depend on the student’s preparation, practice, consistency, and exam performance.

10. Content Updates

THE STERLING ENGLISH may update, improve, revise, modify, add, or remove eBook content, website content, pricing, access methods, delivery processes, or policy pages whenever required.

11. Support

For payment, delivery, access, or technical issues, students can contact us at:

Business Name: THE STERLING ENGLISH
Email: support@thesterlingenglish.in
WhatsApp: +91-9111004515

Please include your registered email address, order ID, payment ID, and issue details while contacting support.

12. Jurisdiction

These Terms & Conditions shall be governed by the applicable laws of India. Any dispute, claim, or issue related to purchase, access, use, delivery, or policies of THE STERLING ENGLISH shall be subject to the jurisdiction of India.